Resilient: a word that evokes strength. According to Merriam-Webster, there are two viable definitions: (1) “the capacity to withstand or to recover quickly from difficulties; toughness,” and (2) “the ability of a substance or object to spring back into shape; elasticity.” While I greatly respect this longstanding dictionary, I contend that there may be two different messages being communicated. The first sets the stage for strength in the face of challenge. The second, while noting the reference to elasticity, includes a word that may be a bit problematic in the overall definition: “back.” When recovering from difficulties, do we really want to revert to the same shape, or is the goal to expand past what we knew, to settle into an evolved understanding?
Speakers
Michele Turner
Marriott International
Michele L. Turner, MBCP, FBCI, CISA, CRISC, CCRP, CRMP, CHPCP, is an Amazon #1 bestselling author, keynote speaker, and resiliency leader with over 30 years’ experience in the areas of Governance, Risk, and Compliance. She is the Chairperson of the Board of Directors for the Disaster Recovery Institute (DRI) International, and Head of Global Business Resilience and Program Services for Marriott International. This global role includes Above-Property Operational Resilience Planning, Risk Mitigation, Product Management, and Program Services for the Risk Management organization. Prior roles include Head of Global Business Resiliency for Amazon Corporate, as well as Governance, Risk, Compliance, and Business Continuity roles within Microsoft.
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