Officers & Directors               

Southeast Florida
Chapter

2008  OFFICERS & DIRECTORS

 

Linda Hoffman

 

President

Graduated from Caldwell College, Caldwell NJ with a BA in Mathematics. Earned a certificate of Telecommunications Management from U of M in 1989. First job in computers was as a Sr. Field Engineer with Motorola Four-Phase, then worked for 13 years as a Telecommunications Engineer with Florida Power and Light where I designed the company’s data network to fit evolving criteria including DR. I am now Manager of Systems Control/Disaster Recovery at Baptist Health South Florida since 1998 where I manage several Corporate wide systems including Disaster Recovery, Change Management, PBX, Telecomm invoicing and all long distance services.

 

 

Tom Serio

 

Secretary

Tom Serio has over 20 years of overall experience in business and Information Technology.  Throughout his career, Tom has focused on disaster recovery preparedness and business continuity planning.  He has implemented DR programs at several employers, most notable Publishers Clearing House, including utilizing hot-site and off-site solutions.  In the Information Protection group at Cendant Corp., Tom headed a team that implemented a BCP Methodology and DR Framework standard across all business units in the U.S. and in Europe.  More recently, Tom was the Director of Disaster Recovery for Cablevision in New York, where he developed BCP models for call center recovery, and supported data replication of the main business applications.  As a post-911 program, he assisted in the federal initiative in developing a recovery model for cable companies nationwide to ensure television signal continuity during a disaster.  Today, as Manager of Business Continuity for Office Depot, Inc., Tom is responsible for domestic and international BCP development.  He also coordinates Office Depot’s annual Hazard Fair, which helps educate employees on disaster preparedness and recovery.  

Tom co-founded and chaired Long Island’s (NY) first BCP & DR user-group, has been a frequent speaker on the subject of DR and BCP and has also hosted several conferences on the topic.  He is a member of the American Red Cross Greater Palm Beach Area Chapter Advisory Board (Vice-Chair, South County), Office Depot Disaster Relief Foundation Board, Delray Beach Chamber of Commerce for Office Depot and member of Rotary International (Delray Beach Sunrise).

Becky Cohen


 Treasurer

 

Becky Cohen, Business Continuity Officer at BankAtlantic one of the largest and oldest financial institutions based in Florida. Through its branch network and Internet Banking division, BankAtlantic provides a full range of commercial and individual banking products and services. BankAtlantic has pioneered and developed a very unique ATM market niche in the cruise line industry with Carnival Cruise Lines and Royal Caribbean/Celebrity Cruises, as well as gaming casinos located on Native American reservations - this keeps her busy. A certified CBCP, re-elected treasurer for our local chapter and a founding member on the Broward Emergency Planning Network. A/K/A - the Disaster Diva!

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Bob Alsan


Information Director

Bob Alsan has over 21 years of experience in Information Technology with an emphasis on Business Continuity for the Financial Services Industry.  Bob has worked in the capacity of regional IT director for Philip Morris International (5 countries), Project Manager for IBM (U.K.), Information Security Services Manager for Ernst & Young LLP (5 years in New York City and Boston), Founder and President of Atlas Prime Technologies, Inc. in Boston. (IT Consulting Firm) and independent consulting in the Kingdom of Bahrain, Qatar, Turkey and Saudi Arabia. 

He is currently the Sr. Global Disaster Recovery Specialist for CITCO (Curaçao International Trust Company), a 60+ year old international financial institution with over 5000 employees in 46 countries.  He was the Director of Business Continuity for a Private Bank, overseeing all national banks and offices.  Bob developed and implemented the Emergency Procedures, Business Impact Analysis, Business Continuity Plan, and Testing for all national offices. The Florida offices engaged the DR plan and endured 4 direct hurricane hits in 2004 and 2005 - never losing network or telephony services at the Palm Beach HQ and Datacenter. Bob holds a '93 MBA from Rollins College. Bob is also a certified CBRM.

Laura Mallet

 

Publicity &

Program Director

Laura has been actively involved in the areas of Information Technology, Disaster Recovery, and Business Continuity for over twenty years. Recently she has been responsible for Continuity of Operations Planning (COOP) for several South Florida jurisdictions; developing plans, comprehensive programs and detailed procedures.  Ms. Mallet is also involved in the Southeast region and Miami Urban Area exercise program and has been actively involved in exercise planning, evaluation and after action report development for numerous local Emergency Management exercises.

  

Significant accomplishments in the contingency planning industry include; Development and management of a national data center disaster recovery program for Universal Music & Universal Studios North American data centers. Laura served as President of the SE Florida Chapter of the Association of Contingency Planners for three years and transitioned into her new ACP role in 2005. She created, moderated and coordinated the Business Continuity track for the South Florida Hurricane Conference during the 2003-2005 timeframe. Laura's business The Center for Continuity and Recovery Advice, a member of All Hands Consulting won the small business award at the 2003 South Florida Hurricane Conference for ‘contributions to the survivability of South Florida’.  Additionally, Ms. Mallet has been published in key industry publications such as the Disaster Recovery Journal and the International Association of Emergency Managers newsletter. Laura has moderated Emergency Management lessons learned panels and has served as an NFPA1600 subject matter expert for New York University’s International Center for Enterprise Preparedness during recent 2-day seminars in Fort Lauderdale and San Francisco.

 

Kathie Kearney


Membership Director

Kathie Kearney has worked with NCCI Holdings, Inc. for 17 years in several capacities. 

  • Manager of Administrative Services – responsible for on-site vendor management, telecommunication services, facilities management and support services.
  • Manager of Voice Communications – responsible for voice communication structure and services, call center management tools, and call center disaster recovery planning
  • IT Disaster Recovery & Business Continuity Coordinator – managed IT’s disaster recovery program, planning and annual testing.    Developed NCCI Business Continuity Plan with individual business units.
  • Risk Manager – responsible for NCCI’s corporate insurance program, NCCI properties and NCCI’s overall Business Continuity Plan and Disaster Recovery Execution.

 

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